Delivery Hero H2 Earnings Call Highlights

Delivery Hero (ETR:DHER) executives utilized the company’s full-year 2025 net telephone to stress what CEO Niklas Östberg described arsenic a “defining year,” pointing to profitable growth, rising currency generation, and accelerating traction successful speedy commerce arsenic the radical moves toward an “Everyday App” strategy that spans aggregate verticals beyond edifice delivery.

Östberg said Delivery Hero entered 2025 with a program to present “profitable growth” portion proving its level tin germinate beyond nutrient delivery. He highlighted strengthening show successful halfway markets, including a instrumentality to momentum successful Korea and Saudi Arabia toward the extremity of the year, and continued migration of further brands to a azygous planetary tech stack to amended some lawsuit proposition and operational efficiencies.

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Quick commerce was a cardinal theme. Östberg said speedy commerce surpassed EUR 7.5 cardinal successful GMV successful 2025, increasing over 30% year-on-year, and described it arsenic a cardinal operator of the Everyday App strategy. He added that the institution is expanding into categories specified arsenic wellness and beauty, favored care, and household essentials.

He besides pointed to monetization initiatives, saying AdTech products are approaching a EUR 1.5 cardinal gross tally rate, which helium framed arsenic reducing reliance connected commissions alone. Östberg said customers who prosecute crossed aggregate verticals walk 5 times much than customers utilizing the level lone for meals.

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Östberg described what helium called the “incrementality” of speedy commerce, stating that erstwhile a nutrient lawsuit places their archetypal speedy commerce order, nutrient bid frequence increases from 4.6 to 5.9 orders per month, and combined frequence rises to 8 orders per month with speedy commerce orders added. He said the institution is assured it tin scope EUR 10 billion successful speedy commerce GMV by full-year 2026.

Looking to 2026, Östberg outlined 4 priorities:

• Strengthen enactment crossed geographies, including expanding offering and expanding loyalty done the subscription program.

• Double down connected speedy commerce by expanding assortment and improving acquisition to enactment applicable for regular buying needs.

• Accelerate AI initiatives, with a stated extremity to automate 85% of first-line work contacts, rotation retired AI agents for income and support, and motorboat conversational ordering. He besides said engineers are integrating AI agents and tooling to amended improvement efficiency.

• Continue the strategical review with a “clear mandate to unlock shareholder value.”