Jennifer Saibil, The Motley Fool
Sat, July 11, 2026 astatine 7:50 AM CDT 4 min read
ServiceNow (NYSE: NOW) is simply a tech powerhouse that serves much than 8,800 clients with workflow automation software. Its level is increasing quickly, but its banal is down 30% this year.
Stocks tin sometimes spot important stock terms movements successful effect to net results arsenic investors and markets digest the company's latest updates. ServiceNow reports connected July 22, and determination could beryllium a beardown marketplace absorption 1 mode oregon another.
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Is present the clip to bargain the stock?
Why the marketplace isn't blessed with ServiceNow
ServiceNow is 1 of the ample software-as-a-service (SaaS) companies that has been beaten down by the latest movements successful the artificial quality (AI) revolution. With the emergence of agentic AI, the marketplace is disquieted that galore SaaS companies volition go obsolete if AI agents tin supply competing bundle services, making them superfluous.
So far, ServiceNow continues to study steadfast results contempt the agentic AI rollout. What's more, absorption has taken a proactive attack to AI and has already rolled retired its ain effect successful its Control Tower product. This level unifies each of a company's AI tools successful 1 place, doing what ServiceNow does best: connecting each the company's workflow processes.
While the worries are real, there's country to spot however ServiceNow could travel retired connected top. New AI features tin alteration however a institution functions, and ServiceNow is utilizing that to its vantage by offering an AI-first level that offers information and insights -- AI for your AI.
There are respective advantages for companies that usage AI. It tin velocity up processes and destruct unnecessary labor. By integrating ServiceNow's platform, clients tin determination implicit immoderate of their saved costs, creating a win-win for the institution and ServiceNow. That's however ServiceNow is evolving successful the AI era.
Can ServiceNow crook the marketplace tide successful its favor?
On July 22, investors volition perceive astir the company's financials and outlook, and they volition besides get updates connected however the absorption is reasoning astir the changing landscape. Through the archetypal quarter, the institution has really been remarkably accordant successful maturation and profitability. Consider its gross maturation and operating borderline implicit the past 5 quarters:

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